The dispensary is open Monday - Friday from 08:45 to 13.00 and then from 15:30 to 18:25.
We are open on Saturday from 8.30 - 10.30 but only to pick up medication that is ready for collection (with the exception of controlled drugs). We are closed on Sunday.
Our preferred method to order repeat prescriptions is online. If you haven’t already signed up for online access, please speak to reception. Otherwise you can order repeat prescriptions by leaving a message on the answerphone on 01935 850379.
To speak to a dispenser please telephone between 09:30 and 11:00 (Monday-Friday).
Only certain patients are eligible to receive dispensing services and Unfortunately we cannot offer dispensing services to a patient who lives within one mile of a local pharmacy (as the crow flies). This is an NHS regulation.
For patients who have difficulty standing at the dispensary
Please tell the receptionist that you have difficulty standing. Tell them your name and what you require from the dispensary then take a seat in the waiting room.
The dispenser will call you to the hatch when your medication is ready.
Please note we require 3 working days notice to make up repeat prescriptions. You should also take weekends and bank holidays into account.