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Appointments

Please note if you are ringing between the hours of 08:00 and 08:30 Monday to Friday please use 07896 369624 - THIS IS FOR MEDICAL EMERGENCIES ONLYcalendar

Appointments should be made for all surgery attendances. You can book ahead with the doctor of your choice. Anyone wishing to be seen the same day will always be seen but it may be at the end of surgery and with the doctor available that day.

For dressings, injections etc please make an appointment with the nurse. Visits for those too unwell to attend should be requested before 11am if possible.

Saturday AM is by appointment only

calendar Click Here to book/cancel your appointment online

TELEPHONE ADVICE (01935 850225)

The receptionists can help with general information. The Health Visitor can advise about baby and family matters. The doctors and nurses can be contacted at the end of morning surgery but may prefer to ring back to avoid interrupting consultations.

Chaperone

If you require a chaperone please ask at reception.

Access

  • The premises are suitable for wheelchairs
  • A hearing loupe operates in the waiting room.

Baby changing facilities are available.

Improving Access

Queen Camel, Bruton, Milborne Port, Millbrook and Wincanton GP Practices are now working collaboratively to offer appointments to their own and each other’s patients who cannot easily access primary care services during normal working hours. Four of the practices in turn will offer extra appointments with a health care professional  between 6.30pm and 8.00pm  Monday – Friday and Queen Camel will offer appointments (for all practices) between 9.00am and 10.30am on a Saturday. Millbrook Surgery will additionally offer appointments from 7.30 – 8.00am on a Tuesday.  The appointments will be with the host practice staff, not necessarily your registered practice staff.

 

In order to book an appointment you need to contact your registered practice who will ask for some information regarding the reason for the appointment. This is to ensure that the appointment offered is appropriate for you. You need to agree to your medical record being shared with the host practice who are providing your appointment. The clinician providing your appointment needs to have full access to your medical record .

 

If you would like an appointment during one of these sessions, please contact your registered practice and request an “Improved Access” appointment. These appointments can either be on the telephone or face to face. You must contact your own practice in order to make the appointment.

 
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